Effective Date: July 9, 2025
D’Lora Luxe Design Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Billing and payment information
- Project details and preferences
b. Non-Personal Information
- Browser type
- IP address
- Device information
- Pages visited on our website
- Time and date of visit
2. How We Use Your Information
We may use your information to:
- Provide and manage our interior design services
- Respond to your inquiries or requests
- Process payments and send invoices
- Improve our website and services
- Send promotional emails (you can opt out anytime)
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service providers or contractors assisting with our operations (e.g., payment processors, web hosting providers)
- Government authorities, if required by law or legal process
- Third parties with your consent
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
5. Your Choices
You have the right to:
- Access and update your personal information
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications at any time
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience and collect website usage data. You can control cookie settings through your browser.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Reviews
We may publish reviews or testimonials that customers have provided to us directly or posted publicly on third-party platforms. These reviews may appear on our website and other marketing materials. We will only include the name or details you have shared publicly or consented to share.
9. Feedback Requests
We may use your contact information to request feedback about your experience with our services. This feedback helps us improve our offerings and maintain high standards of customer satisfaction. Participation in feedback requests is entirely voluntary, and you can opt out of receiving such requests at any time by contacting us directly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
D’Lora Luxe Design Inc.
Email: Contact Us
Phone: 905-334-6070
Website: https://dloraluxe.com/